GEEN MISVERSTAAN / TERMS & CONDITIONS 

Terms and Conditions and EULA Apply

1. Validity: 7 days from date of Quotation.

2. Prices: Fixed and firm whilst the quotation remains valid.

3. All sales subject to the Hi Kwagga" General terms of delivery. "

4. Stock availability subject to change without prior notification. Please confirm order

availability on order placement.

5. Handling fee chargeable on all goods returned.

7. Hi Kwagga shall not accept any consequential damages or claims resulting from malfunction, miss-use or late delivery of equipment offered.

Description

PLEASE NOTE:

If an item indicates the word (PRE - ORDER / ON ORDER) then it means we do NOT have this item on hand and must be collected at our suppliers every Week. It may happen that an item is out of stock at the supplier. This means you have the following options.

Choose Your Option:

- WAIT until supplier receives more stock in the next following 2 to 6 weeks plus

- Or choose a different item in its place (The difference needs to be paid or be refunded, depending on the new item's price)

IMPORTANT: (PRE-ORDER)

- You can request a REFUND. Should it happen that you require a refund AFTER the item was paid for, we will require a PRE-ORDER REFUND FEE on the item/s. The fee will be charged at 50% of the cost of the item. And 50% will be refunded.

REFUNDS & RETURN POLICY

COURIER SERVICES

We do not take responsibility for any damage of products once it is handed over to the Courier Company. We ensure each parcel is checked for any damage and qty of items before handing it over to the courier company. We pack it in such a manner to ensure it is protected as much as possible before handing it over to the Courier Company. We will not be held reliable if the parcel is tampered with. Once the customer purchases an item with us, it is the customer's responsibility to ask for insurance before sending a parcel. If a parcel is missing due to Courier - We will not be held reliable. * (PARCEL'S ARE SEND BY COURIER ON YOUR OWN RISK UNLESS INSURED.) If parcel cannot be delivered due to customer neglect To provide proper address or not available for courier to deliver, it will not be our responsibility to resend the parcel on our expenses. Customer's will be fully responsible to pay for another courier fee should the parcel be sent back to us.

 ORDER CANCELATION'S

If a customer paid for Invoice and wants to cancel order 50% of Total amount will be charged for cancellation fee. (Excluding Courier Unless Courier Bag was purchased and used for customer's order) Additional Amount for the Courier Bag will be charged and deducted from refund amount if the Courier bag needs to be re-opened for order cancellation or change of item. Excludes what the courier may be charged for on Invoice.

SENDING OUT PARCELS

We only send out parcels once the payment reflects into our Bank Account and collected from supplier.

LEGAL ACTION/ COPYRIGHT

Under no circumstances may anyone use the Company Logo or Company Name for their own gain or re-selling of items unless we give personal WRITTEN permission. Hi Kwagga is a Trademark registered Company and may take legal action against anyone who may use our Name and logo without written permission from one of the Directors of the Company.

PAYMENTS

There for we ask in advance that the customer must make sure the bank account details is correct and belongs to Hi Kwagga.

Orders require 100% deposit on order placement via Purchas Order.

DUE DATE OF INVOICES

All Invoices made will only be valid for 7 days. If customer did not manage to do any payment within the time period of 7 days. a New Invoice will be created - Prices may differ if a new invoice is made after 7 days.